The loyalty network for local commerce

One card. Every shop on your street.

Fidelis connects independent local retailers into a shared loyalty network, powered entirely by AI. Merchants do nothing. Customers earn everywhere. The coalition model, rebuilt from scratch.


The Problem

Local shops can't compete with loyalty programs built for Amazon.

Enterprise platforms cost thousands. Stamp card apps feel amateur. And none of them connect shops together into a network that gives customers a reason to stay local. Independent retailers deserve better than a digital punch card.

78%
of consumers say loyalty programs influence where they shop
0
AI-native coalition loyalty platforms exist for independent retailers

How It Works

AI handles everything. Merchants just sell.

Shared Network

Customers earn and spend points across every shop in the network. A purchase at the bakery builds loyalty at the bookshop next door. One card, one ecosystem.

Zero Configuration

No reward rules to set. No campaigns to write. No dashboards to check. AI learns each customer's behavior and optimizes rewards automatically.

Predictive Retention

AI detects when a customer is drifting away and sends the right offer at the right moment. Churn prevention that works while the merchant sleeps.

The shops that make neighborhoods worth living in.

Fidelis is designed for independent retailers who want the loyalty infrastructure of a major chain, without the cost, complexity, or corporate overhead.

  • Bakeries, butchers, and specialty food shops
  • Independent bookstores and gift shops
  • Local pharmacies and health stores
  • Neighborhood cafes and restaurants
  • Hair salons, florists, and service providers
  • Any local business that values repeat customers

Loyalty used to take a team. Now it takes Fidelis.

Born from 15 years of building Belgium's largest local loyalty network. Rebuilt with AI so that every independent shop, everywhere, can offer world-class customer loyalty without lifting a finger.